US Well Drillers
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David Cook'S Plumbing

NC
Driller Score
7/10
Reviews
42
County
Martin
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 3/10
Cost 9/10
Work Quality 8/10

Executive Summary

David Cook's Plumbing is highly praised for its ability to resolve complex plumbing issues and for the polite, empathetic nature of its staff, offering good quality work at reasonable prices. However, the company faces significant challenges with appointment reliability, frequently missing scheduled times without adequate communication, and has one notable instance of leaving a damaging mess after a job.

Pros
  • Successfully fixes complex plumbing problems that other companies couldn't.
  • Staff are consistently described as polite, respectful, compassionate, and empathetic.
  • Offers good quality work at a reasonable price.
  • Demonstrates a willingness to go out of their way to resolve issues.
Observations
  • High demand for their services is cited as a reason for appointment delays.
Cons
  • Frequent issues with missed appointments and no-shows, often without prior communication.
  • Poor communication regarding delays, leading to customer frustration and missed work.
  • One significant instance of leaving a damaging mess, causing property damage and requiring extensive cleanup.

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EPA Contamination Alerts in Area

MARTIN CO WATER & SEWER DIST I
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
ROBERSONVILLE, TOWN OF
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact David Cook'S Plumbing

(252) 793-5259
Verified via Google Places & State Databases.
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