US Well Drillers
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DAVID CHEEK'S WELL & PUMP SERVICE INC

2070 LAKESIDE DR, FRANKLIN, NC 28734
Driller Score
7.5/10
Reviews
15
County
Macon
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 9/10
Cost 6/10
Work Quality 7/10

Executive Summary

DAVID CHEEK'S WELL & PUMP SERVICE INC generally receives high praise for its quick response, efficient service, and excellent work quality, with customers appreciating their honesty and expertise. However, one significant negative review highlights a critical issue with a newly installed pump failing within six months, coupled with a complete breakdown in post-service communication and warranty support, leading to substantial additional costs.

Pros
  • Consistently praised for quick and timely response to service requests.
  • Multiple customers report excellent and efficient work quality.
  • Customers appreciate the perceived honesty, expertise, and hard work of the team.
  • Fair pricing was mentioned by at least one customer.
Observations
  • No consistently neutral feedback was provided across the reviews.
Cons
  • A significant incident where a newly installed well pump failed within six months.
  • Allegations of the company refusing to honor the warranty for the failed pump.
  • Severe lack of post-service communication and unresponsiveness regarding warranty claims.
  • Concerns about high total cost due to pump failure and lack of warranty coverage.

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EPA Contamination Alerts in Area

HIGHLANDS FALLS COUNTRY CLUB
Total health violations (last 5 years): 8
  • 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
WILDCAT CLIFFS COUNTRY CLUB
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
FLAT MOUNTAIN ESTATES
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
WILDWOOD MOUNTAIN S/D
Total health violations (last 5 years): 5
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
DOLLAR GENERAL STORE #17114
Total health violations (last 5 years): 7
  • 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact DAVID CHEEK'S WELL & PUMP SERVICE INC

+18283695176
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