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Connelly & Associates Inc
2433 Triggerfish Ct, Holiday, FL 34691
Driller Score
6.5/10
Reviews
15
County
Pasco
USDA Grants
Unknown
AI Review Analysis
Driller Score: 6.5/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 6/10
Speed 6/10
Cost 6/10
Work Quality 8/10
Executive Summary
Connelly & Associates Inc. is highly regarded by repeat clients for its experienced, professional staff and reliable, high-quality drilling services. However, a severe incident involving property damage and a complete lack of post-incident communication and responsiveness significantly impacts their overall customer service perception.
Pros
- Experienced and professional staff.
- Reliable with high-quality drilling and data that clients can rely on.
- Possesses a well-diversified drilling fleet and sufficient staff for various projects.
- Highly recommended by repeat clients who find their people "amazing".
Observations
- Cost is not mentioned in the reviews.
- Project completion speed is not explicitly mentioned.
Cons
- A crew damaged a Comcast line during drilling, causing loss of phone and internet service.
- The crew left the site without providing updates or contact information after the incident.
- The company was unresponsive to multiple calls regarding the damage, failing to provide a resolution.
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