US Well Drillers
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CONNELLY AND ASSOCIATES INC

1513 TILCO DR, FREDERICK MD 21704
Driller Score
7.25/10
Reviews
15
County
Frederick
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 6/10
Work Quality 8/10

Executive Summary

CONNELLY AND ASSOCIATES INC generally receives high praise for its professional, experienced staff, reliable service, and quality drilling operations, often from repeat clients. However, a significant incident involving property damage, lack of communication, and unresponsiveness severely impacts their reputation for accountability and incident management.

Pros
  • Experienced and professional staff.
  • Reliable service and quality drilling with dependable data.
  • Well-diversified drilling fleet and capacity to handle a wide range of projects.
  • Positive general interactions described as 'Amazing people!'.
Observations
  • Cost information is not mentioned in the provided reviews.
Cons
  • A crew caused property damage (hit a Comcast line) and left the site without providing contact information or updates.
  • The company demonstrated a lack of responsiveness to calls regarding the damage, leading to prolonged service disruption for the affected party.

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