Is this your business? Claim this profile to update your service area.
CENTRAL PRO PUMP CO
PO BOX 70, HOMER, GA 30547
Driller Score
6.75/10
Reviews
17
County
Banks
USDA Grants
Unknown
AI Review Analysis
Driller Score: 6.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 6/10
Speed 4/10
Cost 9/10
Work Quality 8/10
Executive Summary
Central Pro Pump Co consistently receives high marks for its excellent work quality and very competitive pricing. However, the company faces significant challenges in customer service, particularly concerning communication, scheduling reliability, and promptness, which has led to severe frustration for some customers experiencing emergency "no water" situations.
Pros
- Consistently praised for excellent work quality and effective problem resolution.
- Offers very competitive and reasonable pricing.
- On-site technicians are friendly, professional, and provide clear explanations.
- Demonstrates a commitment to training new technicians.
Observations
- The company addresses a variety of well-related issues, including bladder tank repairs and leak fixes.
Cons
- Significant failures in communication regarding service appointments and delays.
- Instances of no-shows for scheduled appointments without prior notification.
- Reports of an abrasive or irritated receptionist.
- Unacceptable delays (up to two weeks) for emergency "no water" situations for some customers.
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.
Required Flow Rate
0 GPM
Based on 1 GPM per fixture
Est. Drilling Cost
$0
Based on $45/ft national avg