Is this your business? Claim this profile to update your service area.
Brighton Drilling Co
2800 Pleasant Valley, Brighton, MI 48114
Driller Score
8.75/10
Reviews
12
County
Livingston
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 10/10
Speed 7/10
Cost 9/10
Work Quality 9/10
Executive Summary
Brighton Drilling Co. consistently receives high praise for its exceptional customer service, honesty, and expert work quality, often noted for fair pricing and going above and beyond for customers. While generally efficient, complex issues may require a few days for complete resolution.
Pros
- Exceptional and dependable customer service, often going above and beyond (e.g., not charging for services).
- Honest and great people to deal with, described as a wonderful family-run business.
- Very fair pricing, with one instance of the company choosing not to charge the customer.
- High quality and expert work, with effective problem-solving and dependable service.
- Strong customer recommendations.
Observations
- Some complex jobs may require multiple visits over a few days for complete resolution.
- One instance of initial misdiagnosis, though the issue was ultimately resolved to the customer's extreme satisfaction.
Cons
- No explicitly negative points were mentioned in the provided reviews.
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.
Required Flow Rate
0 GPM
Based on 1 GPM per fixture
Est. Drilling Cost
$0
Based on $45/ft national avg