Boyette Well & Septic, Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Boyette Well & Septic, Inc. receives overwhelmingly negative feedback, primarily due to extremely poor customer service, including rudeness, unresponsiveness, and significant scheduling issues. While one customer reported a positive well installation and adherence to timelines, others experienced severe delays, system failures, and warranty denials.
- One customer reported a good well with great water.
- One customer praised 'Mr. John' and reported that timelines were kept.
- Company reportedly engages in charity work (mentioned positively by a customer).
- Cost of services is not mentioned in any review.
- Extreme rudeness from the owner, including hanging up and telling customers to find someone else.
- Lack of responsiveness and communication (no call backs, no response for days, not on schedule).
- Significant project delays and disorganization, leading to customers seeking other providers.
- Refusal to honor warranty for failed components (main water line, pressure tank, pump) within 2-4 years.
- System failures occurring relatively soon after installation.
- Unwillingness to take on additional business, indicating a lack of care for potential customers.
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EPA Contamination Alerts in Area
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.