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Boone Water Systems, Inc.
1001 VanEaton Rd., Xenia, OH 45385
Driller Score
7/10
Reviews
15
County
Greene
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 7/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 5/10
Speed 5/10
Cost 9/10
Work Quality 9/10
Executive Summary
Boone Water Systems, Inc. is highly regarded for its technical expertise, honest pricing, and effective work quality, especially in emergency situations. However, the business faces significant challenges with inconsistent customer service, marked by frequent scheduling issues, cancellations, and a notable lack of communication and follow-up.
Pros
- Highly effective and knowledgeable in diagnosing and fixing water system issues.
- Praised for honesty, fair pricing, and not taking advantage of customers, with some instances of no-charge fixes.
- Capable of providing quick and efficient service for emergencies.
Cons
- Significant and frequent issues with scheduling, including cancellations and long delays.
- Poor communication, characterized by unreturned phone calls and unfulfilled promises for estimates.
- Inconsistent professionalism, leading to wasted time for potential customers.
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