BOGGS WATER AND SEWAGE INC
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
BOGGS WATER AND SEWAGE INC demonstrates strong performance in initial service responsiveness, communication, and the quality of their core installation and repair work. However, the company exhibits significant inconsistency in project completion and follow-up, with one customer reporting a two-year struggle to get landscaping finished after full payment. While initial service is often praised as 'above and beyond,' the lack of post-payment accountability is a notable concern.
- Highly responsive and fast for initial service calls and emergency repairs.
- Excellent communication during service, including updates and sending pictures.
- High quality of core installation and repair work, described as 'excellent work' and effective.
- Customer service is often described as caring, easy to do business with, and going 'above and beyond'.
- No direct complaints about the cost of services, suggesting prices are perceived as fair.
- Significant issues with follow-up and project completion, specifically for promised landscaping after septic installation.
- Lack of responsiveness to messages and texts regarding unfinished work, even after full payment.
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