US Well Drillers
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BLANTONS WELL DRILLING AND PUMP SERVICE

196 NAVY RD, REIDSVILLE, GA 30453
Driller Score
6.75/10
Reviews
19
County
Tattnall
USDA Grants
Unknown

AI Review Analysis

Driller Score: 6.75/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 6/10
Speed 7/10
Cost 8/10
Work Quality 6/10

Executive Summary

Blantons Well Drilling and Pump Service presents a polarized customer experience, with some clients praising their promptness, fair pricing, and excellent customer service over time. Conversely, a significant negative review details severe unprofessionalism, including unauthorized pipe cutting and a complete lack of communication, leaving a customer without water.

Pros
  • Prompt response times, even for non-emergencies (within 2 hours).
  • Effective problem resolution (fixed within 1.5 hours).
  • Great customer service and fair pricing noted over several years.
  • Reliability leading to repeat business for emergency repairs.
Observations
  • Speed for a specific emergency repair was not detailed, but implied satisfactory as the customer called from a different city.
Cons
  • Highly unprofessional conduct, including cutting a customer's pipe without notice.
  • Lack of communication and follow-up after causing a problem (waiting 4 hours for a call back).
  • Leaving a customer without water due to their actions.

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