US Well Drillers
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Bill'S Well Drilling Co

NC
Driller Score
6.8/10
Reviews
28
County
Cumberland
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 6.8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 6/10
Speed 7/10
Cost 6/10
Work Quality 8/10

Executive Summary

Bill'S Well Drilling Co receives high praise for its work quality, trustworthiness, and flexibility during projects, with long-term customers attesting to their reliable service. However, the company faces significant criticism for its initial customer service, with multiple reports of rude and unhelpful phone interactions regarding scheduling and assistance.

Pros
  • High work quality and trustworthiness, especially for well installation and problem-solving.
  • Easy to work with, good communication, and understanding/flexibility during project delays.
  • Timely resolution of issues once engaged.
  • Strong recommendations from long-term, satisfied customers.
Observations
  • Cost is not mentioned in any reviews, suggesting it's neither a significant positive nor negative factor.
Cons
  • Multiple instances of rude and unhelpful initial phone customer service.
  • Difficulty in scheduling or receiving guidance/assistance for appointments.
  • Disappointing responses to customer inquiries.

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EPA Contamination Alerts in Area

CLIFFDALE WEST
Total health violations (last 5 years): 4
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
BRAXTON HILLS/SIMMONS HEIGHTS
Total health violations (last 5 years): 5
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
SOUTH POINT SD
Total health violations (last 5 years): 7
  • 12/10/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
RAINTREE MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Bill'S Well Drilling Co

(910) 488-3740
Verified via Google Places & State Databases.
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