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Berg Well Drilling Inc
PO Box 5615, Traverse City, MI 49696
Driller Score
7.8/10
Reviews
275
County
Grand Traverse
USDA Grants
Unknown
AI Review Analysis
Driller Score: 7.8/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 9/10
Speed 9/10
Cost 4/10
Work Quality 9/10
Executive Summary
Berg Well Drilling Inc. consistently receives high praise for its exceptional customer service, professional and knowledgeable staff, and prompt, efficient service delivery. While the quality of work is consistently lauded, a significant concern exists regarding their pricing, with one detailed review highlighting a substantial overcharge compared to competitors.
Pros
- Exceptional customer service, including early morning availability and responsive staff (e.g., Beth, Luke, Anthony, Tony, Kurt, Doyle Jr.).
- Highly professional, knowledgeable, kind, and patient technicians.
- Very prompt response times and efficient completion of work, often on the same day or next day.
- High quality of work, effective problem diagnosis, and successful resolution where others had failed.
Observations
- Quotes provided by the company matched the final charged amount, indicating transparency in billing, though the quoted price itself was a point of contention for one customer.
Cons
- One customer reported being severely overcharged for a service, with costs significantly higher (50%) than competitors for the same job.
- Concerns about high labor costs relative to the short time spent on site for a specific job.
Estimate Drilling Costs & Tank Sizing
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Est. Drilling Cost
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Based on $45/ft national avg