US Well Drillers
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Bass Pump & Water

NC
Driller Score
7/10
Reviews
7
County
Nash
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 6/10
Cost 8/10
Work Quality 7/10

Executive Summary

Bass Pump & Water demonstrates highly inconsistent service. While many customers praise their professionalism, promptness, fair pricing, and quality of work, a significant portion report a complete lack of responsiveness and unprofessional conduct, failing to even return calls for urgent situations.

Pros
  • Professional and detailed explanations when engaged.
  • Prompt response and fast arrival/service for many customers.
  • Fair pricing, as noted by one customer.
  • High quality of work when completed (e.g., "without a problem," "top notch service").
  • Friendly and recommended by satisfied customers.
Observations
  • The business is utilized by home warranty companies, though this interaction was negative for one reviewer.
Cons
  • Complete lack of responsiveness and failure to return calls for some customers.
  • Extremely unprofessional conduct reported by multiple reviewers.
  • Failure to work effectively with home warranty companies in a timely or professional manner for some situations.

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EPA Contamination Alerts in Area

MIDDLESEX WATER SYSTEM
Total health violations (last 5 years): 8
  • 01/01/2023: ETHYLENE DIBROMIDE (Synthetic Organic Chemicals)
  • 01/01/2023: ETHYLENE DIBROMIDE (Synthetic Organic Chemicals)
  • 01/01/2023: ETHYLENE DIBROMIDE (Synthetic Organic Chemicals)
  • 01/01/2023: ETHYLENE DIBROMIDE (Synthetic Organic Chemicals)
  • 04/01/2023: ETHYLENE DIBROMIDE (Synthetic Organic Chemicals)
BAILEY, TOWN OF
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
CEDAR LAKE MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
BASS MH COURT
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
TWIN OAKS TP
Total health violations (last 5 years): 5
  • 04/01/2023: Nitrate (Nitrate Rule)
  • 04/01/2023: Nitrate (Nitrate Rule)
  • 04/01/2023: Nitrate (Nitrate Rule)
  • 04/01/2023: Nitrate (Nitrate Rule)
  • 04/01/2023: Nitrate (Nitrate Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Bass Pump & Water

(252) 314-1027
Verified via Google Places & State Databases.
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