US Well Drillers
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BARTMAN'S PLUMBING, HEATING & A/C

539 Rothermel Drive, Boyertown PA 19512
Driller Score
5.25/10
Reviews
10
County
Berks
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 5.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 5/10
Speed 5/10
Cost 4/10
Work Quality 7/10

Executive Summary

BARTMAN'S PLUMBING, HEATING & A/C receives highly mixed feedback. While some customers praise their reliability, quick repairs, and inexpensive services for emergencies, others report severe issues with customer service, including ignored emergency calls, lack of communication, and accusations of performing unauthorized work and scamming.

Pros
  • Reliable for plumbing and heating repairs.
  • Services are described as inexpensive.
  • Some customers experienced quick repairs and immediate emergency response.
  • Staff are sometimes described as nice and helpful.
Observations
  • Initial work for one customer was 'fine'.
  • Claims to be available 24/7 (though this is contradicted by negative experiences).
Cons
  • Failed to respond to emergency calls, including a critical situation with an elderly person.
  • Does not answer the phone after 7 pm, contradicting 24/7 availability claims.
  • Accused of performing unauthorized work and demanding payment.
  • Accused of falsely claiming emergency services for non-emergencies to overcharge.
  • Perceived as disrespectful, entitled, and scamming by some customers.
  • Poor communication and ignored calls.

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Contact BARTMAN'S PLUMBING, HEATING & A/C

(610) 369-1775
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