B W Layman & Sons Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
B W Layman & Sons Inc exhibits highly inconsistent service, with one customer praising excellent work, while two others detail severe negative experiences. Key issues include unprofessional customer service, such as verbal assault and filing a lien against a verbal agreement, significant unexpected cost increases due to company negligence, and extensive property damage that the company refused to rectify. These incidents highlight major concerns regarding reliability, communication, and ethical business practices.
- One customer reported excellent work and high satisfaction with their services.
- The company was initially contacted for a pump replacement due to a previous installation by them.
- Owner (Phil) engaged in verbal assault, unprofessional behavior, and a lack of accountability.
- Company broke a verbal agreement regarding payment terms and filed a lien on property out of spite.
- Significant unexpected cost increases (over $1500) due to company's negligence (equipment getting stuck).
- Failure to protect property, resulting in severe yard damage, and subsequent refusal to fix it.
- Poor communication, unreliability (no-shows), and delays in completing work and sending reports.
- A previous installation (steel pipe) failed prematurely, leading to further issues.
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EPA Contamination Alerts in Area
- 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.