US Well Drillers
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B & S Well Drilling

NC
Driller Score
8/10
Reviews
23
County
Cumberland
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 8/10

Executive Summary

B & S Well Drilling consistently delivers high-quality work and exceptional speed for customers they serve, often going above and beyond, even on weekends. However, the business faces significant challenges with communication and follow-through, leaving many potential clients frustrated by unreturned calls and unfulfilled service promises.

Pros
  • High quality and reliable well drilling and repair work, with long-term customer satisfaction.
  • Exceptional speed and responsiveness for urgent issues, including weekend service and short-notice availability.
  • Professional, friendly, and candid customer interactions, with a reputation for going the extra mile.
  • Perceived as a good value and trustworthy service provider.
Observations
  • One customer proactively replaced a pump due to anticipated future price increases, not due to a current issue or B&S's recommendation.
Cons
  • Significant and frequent issues with communication, including unreturned phone calls and emails.
  • Lack of follow-through on promised service visits or quotes, leaving potential customers without service.
  • Inconsistent availability and responsiveness for new inquiries or after initial contact.

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EPA Contamination Alerts in Area

CLIFFDALE WEST
Total health violations (last 5 years): 4
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
BRAXTON HILLS/SIMMONS HEIGHTS
Total health violations (last 5 years): 5
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
  • 10/01/2024: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
SOUTH POINT SD
Total health violations (last 5 years): 7
  • 12/10/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 11/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
RAINTREE MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact B & S Well Drilling

(910) 424-4971
Verified via Google Places & State Databases.
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