US Well Drillers
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ATLANTIC WELL DRILLING INC

10872 CONCORD ROAD, SEAFORD DE 19973
Driller Score
3.8/10
Reviews
19
County
Sussex
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 3.8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 3/10
Speed 4/10
Cost 7/10
Work Quality 1/10

Executive Summary

ATLANTIC WELL DRILLING INC receives highly polarized reviews. While one customer praised their knowledgeable staff, speed, reliability, and fair pricing, two other reviews highlight severe issues including unhelpful service, complete ghosting on follow-up, and critically, a well dug too shallow causing major damage and persistent water quality problems.

Pros
  • Knowledgeable staff (Chris Moore)
  • Fast service
  • Reliable service (from one customer's perspective)
  • Fair pricing / good value (from one customer's perspective)
Observations
  • No explicitly neutral feedback was provided.
Cons
  • Unhelpful customer service
  • Complete lack of follow-up / ghosting after initial work
  • Well dug too shallow, causing major damage to plumbing and persistent water quality issues (disgusting taste)
  • Implied significant additional costs due to faulty initial work and need for other companies
  • Overall extremely poor customer experience leading to strong negative sentiment and a desire for the business to fail

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EPA Contamination Alerts in Area

SUSSEX CENTRAL HIGH SCHOOL
Total health violations (last 5 years): 3
  • 01/01/2025: Nitrate (Nitrate Rule)
  • 01/01/2025: Nitrate (Nitrate Rule)
  • 01/01/2025: Nitrate (Nitrate Rule)
GULLS WAY CAMPGROUND
Total health violations (last 5 years): 4
  • 07/20/2021: Nitrate (Nitrate Rule)
  • 07/20/2021: Nitrate (Nitrate Rule)
  • 07/20/2021: Nitrate (Nitrate Rule)
  • 07/20/2021: Nitrate (Nitrate Rule)
HOME TOWN VILLAGE OF COOL BRANCH
Total health violations (last 5 years): 9
  • 10/01/2024: Nitrate (Nitrate Rule)
  • 10/01/2024: Nitrate (Nitrate Rule)
  • 10/01/2024: Nitrate (Nitrate Rule)
  • 01/13/2023: Nitrate (Nitrate Rule)
  • 01/13/2023: Nitrate (Nitrate Rule)
CEDAR VILLAGE LLC
Total health violations (last 5 years): 3
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
DELAWARE BEACHES JELLYSTONE PARK
Total health violations (last 5 years): 24
  • 10/21/2024: Nitrate (Nitrate Rule)
  • 10/21/2024: Nitrate (Nitrate Rule)
  • 10/21/2024: Nitrate (Nitrate Rule)
  • 04/22/2024: Nitrate (Nitrate Rule)
  • 04/22/2024: Nitrate (Nitrate Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact ATLANTIC WELL DRILLING INC

+13028755017
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