US Well Drillers
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Appalachian Pump Co

NC
Driller Score
8.3/10
Reviews
102
County
Buncombe
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8.3/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 9/10
Speed 8/10
Cost 8/10
Work Quality 8/10

Executive Summary

Appalachian Pump Co. consistently receives high praise for its exceptional customer service, marked by professionalism, extensive knowledge, and clear, patient communication. Customers frequently highlight the company's efficiency, timely service, and the high quality of their work, including thorough inspections and effective repairs, all while maintaining fair pricing. This leads to strong recommendations and repeat business.

Pros
  • Exceptional customer service: professional, knowledgeable, friendly, patient, and accommodating.
  • Clear and easy-to-understand explanations of procedures and needs.
  • Efficient and timely service, including prompt scheduling and on-time arrivals.
  • High-quality work, including thorough inspections, effective repairs, and helpful reports.
  • Fair pricing for services rendered.
  • Strong communication and owner involvement.
  • Ability to handle complex logistical situations and amicable interaction with pets.
Observations
  • None identified in the reviews.
Cons
  • None identified in the reviews.

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EPA Contamination Alerts in Area

MONTREAT WATER SYSTEM
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
NORTHVIEW MHP
Total health violations (last 5 years): 1
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
YOUNG LIFE WINDY GAP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
MOUNT PISGAH ACADEMY
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
YMCA-BLUE RIDGE ASSEMBLY
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Appalachian Pump Co

(828) 450-1419
Verified via Google Places & State Databases.
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