All About Plumbing & Septic
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
All About Plumbing & Septic generally receives high praise for its professional, courteous, and knowledgeable staff, as well as for timely service and high-quality work, often leading to repeat business. However, a significant concern arises from one specific employee, Richard W., who is repeatedly cited for poor customer service and providing exorbitantly high, uncompetitive quotes.
- Courteous, professional, and knowledgeable staff (excluding one specific employee)
- Timely service, quick response, and efficient job completion, even in challenging conditions
- High quality of work, often exceeding expectations and bringing systems to code
- Live person answers calls, not a recording or AI
- Many customers express satisfaction and intent for repeat business
- Pricing sometimes described as 'commiserate with other quotes,' indicating fair rather than exceptional value
- One specific employee (Richard W.) consistently exhibited poor customer service with an unwelcoming tone and rough interactions
- Exorbitant and uncompetitive pricing from Richard W., with quotes significantly higher than competitors for similar work
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EPA Contamination Alerts in Area
- 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 06/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 06/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 06/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 06/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 06/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/25/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/02/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 12/10/2023: Lead and Copper Rule (Lead and Copper Rule)
- 12/10/2023: Lead and Copper Rule (Lead and Copper Rule)
- 12/10/2023: Lead and Copper Rule (Lead and Copper Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.