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Adams and Sons Pump Service Inc
2665 Easton, Canton, OH 44721
Driller Score
7.3/10
Reviews
109
County
Stark
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 7.3/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 6/10
Speed 7/10
Cost 8/10
Work Quality 8/10
Executive Summary
Adams and Sons Pump Service generally receives positive feedback for their knowledgeable staff, timely service, and quality work, often at a good price. However, a significant issue with unreturned calls and poor communication has been noted, impacting customer service and potentially leading to lost business.
Pros
- Knowledgeable and friendly staff
- Timely service, often same-day resolution
- Quality work, including new well installations and pump replacements
- Good pricing and use of quality pumps
- Long-standing positive relationships with customers over decades
Observations
- One review was from an employee, which is not directly customer feedback but indicates a positive internal environment.
Cons
- Significant issues with unreturned calls and poor communication, leading to lost business
- Difficulty reaching a live person, with calls going directly to voicemail
Estimate Drilling Costs & Tank Sizing
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Contact Adams and Sons Pump Service Inc
(330) 904-8402
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