US Well Drillers
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Action Service Company Llc

NC
Driller Score
7.5/10
Reviews
79
County
Iredell
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 6/10
Speed 6/10
Cost 9/10
Work Quality 9/10

Executive Summary

Action Service Company Llc consistently receives high praise for its work quality and fair pricing, with multiple long-term clients attesting to their professionalism and effective problem-solving. However, the company faces significant criticism regarding its customer service and responsiveness, including a severe incident involving a no-show for an emergency, a complete lack of follow-up, and accusations of managerial dishonesty.

Pros
  • Consistently high work quality and workmanship.
  • Reasonable and fair pricing.
  • Professional, friendly, courteous, and honest technicians.
  • Good communication and transparency when service is provided.
  • Long-term customer relationships and loyalty.
Cons
  • Allegations of managerial dishonesty and lying in response to reviews.
  • Poor customer service, including unreturned calls and lack of follow-up.
  • Failure to show up for a scheduled emergency appointment.
  • Complete lack of communication for multiple days during an emergency.

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EPA Contamination Alerts in Area

WOODLAWN SCHOOL
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
DAVIDSON DOWNES
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
OSTWALT BAPT CHURCH
Total health violations (last 5 years): 1
  • 12/01/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
BUILDERS FIRST SOURCE
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Action Service Company Llc

(704) 872-4747
Verified via Google Places & State Databases.
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